A new consumer report from Keynote examines the online credit card industry. Overall, the Keynote report rated the online credit card industry at about par with other online financial services. The overall ratings from the Keynote report are as follows:
– Discover, American Express and Chase Provide Best Online Experience
– Chase, Citi and American Express Winning Competition for New Customers
– Online Account Management Grows in Importance as Card Selection Factor
– HSBC and Providian Sites Provide the Most Reliable Online Service Levels
One thing to take away from this latest consumer report is that consumers rate online account management high when evaluating credit cards. See AllPayNews posting: Discover, American Express and Chase Charge Ahead in Online Credit Card Competition, Reports Keynote for more details on the Keynote report on the online credit card industry.
Electronic Cash News Related Links: Compare Credit Cards Online